At RCV Roofing, Siding & Gutters, we’re here to guide you through the entire process. Here’s what you need to know before we arrive, what to expect during the installation and afterward.
The process of your
GUTTER REPAIR or INSULATION
- An exterior power outlet may be needed for the installation process. If you do not have one, please let us know beforehand so that we can bring a generator.
- Scheduled time frame is in the body of the email. This depends on the season. If it is April – September, this time period may be longer. Weather and/or unforeseen issues with a previous job may extend this time frame as well.
- We place all repairs and gutters in the order they were received/approved. o If you are needing a specific date, please let us know. We will do our best to accommodate your request.
- The majority of the time there is no need to be home or present during the repair or gutter install. Insulation services will need to be scheduled for a specific time.
- If you would like an update as to your place on the schedule order, please do not hesitate to call or email us. Office & Fax: 812-515-1190 office@rcvroofing.com.
- Upon completion, you will be emailed an invoice.
Note: Due to us not requiring a deposit, please follow the payment terms below unless other arrangements have been made.
PAYMENT TERMS
Cash Job: Payment is due for the amount of each trade upon completion of each trade (roof, gutters, soffit/fascia, insulation). You will be invoiced upon completion of each trade by email. You may pay with check, cash, or online bank transfer. We also accept credit/debit cards with a 3.5% transaction fee.
Insurance Claim: Your first insurance check amount, deductible and any upgrade/additional work is expected upon completion of each trade (roof, gutter, soffit/fascia, insulation). If you have provided RCV with your insurance loss summary, your depreciation request and paperwork will be sent to your insurance company via fax or email on the following day (we do all of this for you!). Once the recoverable
depreciation amount is received, the final amount is expected immediately. Late fees will incur without regular communication.
Financing Job: Upon immediate completion of the job, we will send your completion certificate to the finance company. Financed funds are directly deposited into our account a few days after. All amounts over the financed amount will need to be paid in full upon completion of the job. Your financed amount will be directly communicated with you through the financing company. Any amount not being financed will be treated as cash job payment terms.
Have Questions?
If you would like an update as to your place on the schedule order, please do not hesitate to call or email us. Office & Fax: 812-515-1190 office@rcvroofing.com.
On behalf of everyone at RCV Roofing, Siding & Gutters, thank you for choosing us for your needs!
Your business is greatly appreciated.
We are committed to providing you with the highest level of customer satisfaction and workmanship possible. If for any reason you have questions or comments, we are delighted to hear from you. You can expect us to respond to your e-mail or phone call immediately.
Again, thank you for your business. Thank you,
Jay Nelson – Founding Leader
