Hiring a contractor you can trust with your home can be overwhelming, especially if this is the first big project you’ve ever taken on. If you’re unsure where to begin, we have a helpful checklist that will show you how to find a good contractor, including what questions to ask and warning signs to protect yourself throughout the process. The city of Bloomington and surrounding areas do not require roofers to be licensed or insured, so please hire wisely.
Below is a checklist of questions you should ask a contractor before you hire them. Doing so will save you from possible costly problems that could arise.
Questions to Ask
Is the contractor certified and bonded as a roofing contractor?
Are they well established with a permanent place of business, office phone number, and tax identification number?
Are they current on BOTH General Liability and Workers Comp Insurance?
Does the contractor offer a lien waiver?
Will the work be completed prior to any payment?
Is the contractor certified to install the product used by the manufacturer? *
Do they offer a workmanship warranty that is backed by the manufacturer?
Will they conduct a quality control inspection after work is completed to ensure quality?
Does the contractor tear off every roof, rather than offer layovers?
Do they have office staff to offer consistent communication via phone, text, fax, and email?
Do they meet and exceed installation specifications, such as 6 nails per shingle, ice and water barrier installed on gutter lines, valleys and wall lines to ensure maximum life of the roof?
Do they use the specified number of accessories to comply with the manufacturer warranty guidelines?
Are there a substantial number of positive reviews on Google, Facebook, BBB, etc?
(Check in with your state attorney general’s office, mycase.in.gov and the Better Business Bureau to see if there are any complaints or claims against the business and/or business owner.)
Can the contractor offer up-to-date references upon request?
Have they been in business for at least 5 years?
Does the estimate show an itemized quantity and type of materials?
Do they offer you shingle and warranty options?
Do they inform you of the roofing/project process, so you know what to expect?
Do they offer a detailed contract that is professional and exchanges signatures?
Do they offer emergency services or a way to reach them 24/7?
Will they handle all the insurance paperwork for you?
Is the company locally owned and operated?
Do they offer warranties that are transferable if you were to sell your home?
Are the majority of their jobs one day installs?